Terms and conditions

TERMS & CONDITIONS

We know that they’re not exactly fun to read, however please read these terms and conditions before using the WL Distillery website.

This website is owned and operated by WL Distillery.

AGE RESTRICTIONS

It is a legal offence to attempt to buy alcohol if you are under 18 years of age or to buy, or attempt to buy, alcohol for persons under the age of 18. By accepting these terms and conditions and placing an order with us, you confirm that you 18 years old or over.

Delivery will only be made to individuals of legal purchase age and our delivery company will require a signature on delivery. Please note that our delivery company will check ID if they are unsure of the recipient’s age.

PRICES

Prices are quoted in GBP and are inclusive of excise duty and UK VAT.

DELIVERY

We currently only accept orders for delivery within the United Kingdom.

We can send your order to your home or your place of work. Normally it takes up to 3 working days to deliver, and we calculate working days as Monday to Friday, minus Bank Holidays. Orders are usually dispatched within 24 hours of order Mon-Thur. Any orders received over the weekend or on bank holidays will be treated as the next working day.

As with many things, deliveries made around Christmas time may take a little bit longer. If we are aware of delays we will try and inform you where necessary.

We accept no liability for goods required by a specific date which fail to arrive due to circumstances beyond our control. While we will always do our best to fulfil your order as quickly as possible, please allow plenty of time for items that may be classed as time-critical, especially at busy times like Christmas. We accept no liability if your delivery is delayed due to accidents, fire, flood, storms, other severe weather or malicious damage.

PRODUCT INFORMATION

We reserve the right to change or update information without prior notice, including after you have submitted your order. We apologise in advance if this causes you any inconvenience, but we accept no liability arising from these errors.

RETURNS AND EXCHANGE

When you receive your order please check carefully and notify us immediately if there is any damage. You can do this by emailing hello@wldistillery.com

If you are unhappy with your purchase for any reason please contact us also via info@bottomleydistillers.co.uk to arrange a return. We can only accept items that are unopened, within 7 days, for a refund. All shipping back to us is paid by the customer, and we are unable to refund you for your postal fees.

If your delivery is returned to us because you have given an incomplete or incorrect delivery address we reserve the right to charge an additional delivery charge to re-send

COPYRIGHT

You can use this website to view, purchase from, share with your friends and family… but you must not republish anything from this site without our consent.